How do shipping and delivery work?
You can contact us to specify any special shipping requirements you need, including call-ahead requests, etc. If you don’t have [...]
Why doesn’t MT Solar include the pole with the mount shipment?
MT Solar does not include steel poles with mount shipments to keep freight costs as low as possible for our [...]
Should I secure a permit before I purchase my mount?
It’s best to secure any necessary permits before you order your mount. If you need a stamped engineering drawing for [...]
I finished designing my solar mount but when should I buy it?
We recommend securing any permits you need for your project before you buy your mount. If you need a stamped [...]
What is MT Solar’s return/refund policy if I need to change or cancel my project?
As all of our mounts are made-to-order, we cannot accept any changes once a mount moves from the design stage [...]
How long will my shipment take?
All MT Solar mounts ship from Charlo, Montana. Depending on your mount’s delivery location, transit time typically takes 2 to [...]
What if I need a liftgate, call-ahead, or other special shipping instructions?
You can request a liftgate service during the checkout process. If you have other shipping requirements or special requests, please [...]
What shipping company or carrier will ship my mount?
FedEx Freight is the primary shipping method for our mounts. If you would like to make other shipping arrangements, please [...]
Where and how does MT Solar ship its products?
MT Solar mounts can be shipped throughout the U.S. and Canada via freight. If you need a mount shipped elsewhere [...]