How do shipping and delivery work?
You can select your shipping method in the MT Solar Project Portal during the quoting and ordering steps. You'll be [...]
Why doesn’t MT Solar include the pole with the mount shipment?
MT Solar does not include steel poles with mount shipments to keep freight costs as low as possible for our [...]
Should I secure a permit before I purchase my mount?
It’s best to secure any necessary permits before you order your mount. If you need a stamped engineering drawing for [...]
I finished designing my solar mount but when should I buy it?
For details on how to prepare your project and navigate the steps from design, through project quoting to a completed [...]
What is MT Solar’s return/refund policy if I need to change or cancel my project?
As all of our mounts are made-to-order, we cannot accept any changes once a mount moves from the design stage [...]
How long will my shipment take?
All MT Solar mounts ship from Charlo, Montana. Depending on your mount’s delivery location, transit time typically takes 2 to [...]
What if I need a liftgate, call-ahead, or other special shipping instructions?
You can request a liftgate service when choosing your shipping and delivery options in the MT Solar Project Portal. If [...]
What shipping company or carrier will ship my mount?
You can choose from available shipping methods and carriers when requesting a quote and ordering your mount in the MT [...]
Where and how does MT Solar ship its products?
MT Solar mounts can be shipped throughout the U.S. and Canada via freight. If you need a mount shipped elsewhere [...]